A messenger used for small groups keeps things simple, meant only for chatting with a handful of family members or close friends. A messenger used for big business adds tools meant to help manage many customer conversations at once, such as a full profile, saved quick answers, and a catalog for products. This piece explains the gap between the two clearly, in plain words, and helps re... https://anantya.ai/blog/whatsapp-business-vs-whatsapp/