In banking, the ability to manage numbers is as important as managing relationships. Whether it's dealing with customer inquiries, resolving conflicts, or advising clients on financial matters, the quality of interaction can significantly impact client satisfaction and loyalty. Soft skills such as effective communication, empathy, problem-solving, and adaptability are indispensable in... https://www.edocr.com/v/0ojrapd4/andrewsjohnson667/soft-skills-training-for-bank-employees-in-india-t